Shipping policy
At Ounce28, every pouch is packed with intention — and so is every delivery.
01
Processing Time
All orders are processed within 1–3 business days. Orders placed on weekends or public holidays are processed on the next working day.
02
Domestic Shipping — India
We ship pan-India via trusted courier partners.
| Standard Delivery | 4–7 business days |
| Free Shipping | On orders above ₹[threshold] |
| Expedited | Available at checkout (where applicable) |
03
International Shipping
We ship to select international destinations.
| Estimated Delivery | 10–21 business days |
| Customs & Duties | Buyer's responsibility |
04
Order Tracking
Once dispatched, you will receive a tracking number via email or SMS. Use it to monitor your shipment in real time through our courier partner's portal.
05
Delays & Exceptions
Ounce28 is not responsible for delays caused by courier partners, customs clearance, natural events, or other circumstances beyond our control. If your order is significantly delayed, please reach out — we will do our best to resolve it.